Attentive

SMS and MMS marketing for retail brands with automated journeys

AI Marketing & E-commerceOverseasβ˜…β˜…β˜…β˜†β˜† 3.0

What is Attentive?

Attentive is an SMS and MMS marketing platform built for retail and ecommerce brands. Teams segment subscribers by purchase and browse behaviour, schedule campaign sends, and run automated journeys for cart, browse and post-purchase moments. Its AI features are practical rather than flashy: send-time optimisation, audience suggestions and, on upper tiers, assisted copy generation. The differentiator is two-way messaging with a shared team inbox, so replies route to a human instead of a dead end. Pricing is quoted rather than published, which suits bigger brands more than small shops.

Last updated: 2026-09-20. This site only provides an index; for exact features, pricing, and licensing, see the official website.

Key features

  • SMS and MMS campaigns segmented by purchase and browse history
  • Automated journeys triggered by cart, browse and order events
  • Send-time optimisation and audience suggestions on upper tiers
  • Two-way texting handled through a shared team inbox
  • List growth tools including pop-ups, keywords and checkout capture
  • Reporting on revenue, clicks and unsubscribe rate per campaign

Pros & cons

Strengths

  • Conversational replies are handled in the same platform
  • Journey templates cover the common retail scenarios
  • Sign-up and segmentation tooling is built for ecommerce

Watch out for

  • Pricing is quote-based, so cost is hard to predict up front
  • AI features and deeper automation sit on upper tiers
  • Carrier message fees are billed on top of the subscription

Best for & use cases

retail sms campaigns, abandoned cart recovery, subscriber list growth and conversational marketing

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FAQ

Is Attentive suited to a small store?

It is built for retail brands with a meaningful subscriber list, and pricing is quoted rather than published. Small shops usually find the platform fee hard to justify until text messaging is already a real revenue channel.

Which parts are genuinely AI?

Send-time optimisation and audience suggestions are model-driven, and assisted copy generation appears on upper tiers. Campaign building, journeys and reporting are conventional marketing automation, useful but not AI in any meaningful sense.

Does the text message cost extra?

Yes. Carriers charge per message, and that cost is billed separately from the software subscription, so budget for both. Message volume, segments and country rates all change the final bill.