SMS and MMS marketing for retail brands with automated journeys
Attentive is an SMS and MMS marketing platform built for retail and ecommerce brands. Teams segment subscribers by purchase and browse behaviour, schedule campaign sends, and run automated journeys for cart, browse and post-purchase moments. Its AI features are practical rather than flashy: send-time optimisation, audience suggestions and, on upper tiers, assisted copy generation. The differentiator is two-way messaging with a shared team inbox, so replies route to a human instead of a dead end. Pricing is quoted rather than published, which suits bigger brands more than small shops.
Last updated: 2026-09-20. This site only provides an index; for exact features, pricing, and licensing, see the official website.
retail sms campaigns, abandoned cart recovery, subscriber list growth and conversational marketing
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It is built for retail brands with a meaningful subscriber list, and pricing is quoted rather than published. Small shops usually find the platform fee hard to justify until text messaging is already a real revenue channel.
Send-time optimisation and audience suggestions are model-driven, and assisted copy generation appears on upper tiers. Campaign building, journeys and reporting are conventional marketing automation, useful but not AI in any meaningful sense.
Yes. Carriers charge per message, and that cost is billed separately from the software subscription, so budget for both. Message volume, segments and country rates all change the final bill.
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